It is important to us that you’re happy with your purchase. If you’re not totally satisfied you will be able to return it within 60 days for a refund* – exclusions apply – see below.
Please return your product/s in a new, unused and re-saleable condition, with the packaging.
Drop us an email at hello@peacocksmith.co.uk to start the returns process – please email first and await response before arranging for items to be returned.
Unless faulty – Refund minus original postage costs will be made within 10 working days of item being received.
Consider method of returning items and proof of delivery. We are not responsible for items lost by postage carriers.
Customised, personalised or bespoke orders are not returnable unless faulty.
Deposits for bespoke commisions are not refundable.
Copyright for bespoke illustrations remains the property of Marc Peacock-Smith T/A Marc Peacock-Smith Illustrations. We reserve the right to use all or any part of the illustration for other projects and for marketing purposes, which includes social media platforms.
If you have any questions or queries, please do get in contact